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With a fleet of three trucks, Around the Clock Towing provides towing services in Orlando, Fla. Its client base is approximately 30 repair shops, plus a small number of tow-away contracts. Keeping tabs on where drivers and trucks are located helps this small company provide the best service possible when a vehicle breaks down.
Around the Clock Towing
Transporting more than 1.6 million barrels of oil, refined products, natural gas liquids, carbon dioxide and chemicals per day, BP America (BP) is the second largest liquids pipeline company in the United States.
With 9,000 miles of pipelines owned and operated by BP or its subsidiaries, affiliates and joint ventures, keeping its drivers safe is critical to the company’s success. Using a Wireless Matrix solution, BP reduced adverse driver behavior by 66%.
Berkeley Electric Cooperative began operations in 1940 with 600 customers. Today, with over 80,000 customers and 5,000 miles of line connecting roughly 80 square miles, Berkeley is one of the 25 largest electric cooperatives in the United States. Fleet visibility has become increasingly important to ensuring high service levels and technician safety. Berkeley chose Wireless Matrix to supply that insight into their operations.
Berkeley Electric Cooperative
In a city with a population of nearly 50,000 where the municipality is also the utilities provider, cell phone GPS tracking was not going to cut it. Just a few towns north of Austin, Texas, the City of Georgetown is home to a liberal arts college and the largest retirement community in Texas. Providing quick and accurate customer service for the entire city and surrounding rural areas can be challenging.
City of Georgetown
Day & Night Power Sweeping (Day & Night) is the premier provider of street sweeping and commercial maintenance servicing in San Diego County. For over 20 years Day & Night’s name has stood for quality and reliability. So when its customers’ expectations began to change, Day & Night went looking for a solution that would provide the service its customers had come to expect and deserve.
Day & Night Power Sweeping
Econation provides transportation for entertainment industry award shows and events. Operating a 24x7 chauffeured transportation service to some of Hollywood’s most elite celebrities, Econation is constantly managing change. Clients can be demanding. Pick-up and drop-off locations change frequent. Car requests are the norm. Security requirements are sensitive. Situations like these made Econation realize having visibility into its fleet was critical to its success.
For Lansing BWL, providing reliable, high-quality utility services at the lowest possible cost came with multiple challenges, including realizing greater productivity without sacrificing operator safety or customer satisfaction. To accomplish more, the company needed greater insight into its operations. It determined that a Mobile Resource Management (MRM) solution could deliver results without sacrificing the qualities that had kept it in business for over a century.
Lansing Board of Water & Light
While TVEC uses a sophisticated Outage Management System (OMS) to administer their workload, they had trouble viewing their fleet. Locating service vehicles depended on technicians checking in to dispatchers via a Private Radio Network (PRN), and was limited by the availability of coverage. Implementing Wireless Matrix’s solutions allows TVEC more control over their operations, creating new opportunities to increase service levels and customer satisfaction.