Success Stories
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Transporting more than 1.6 million barrels of oil, refined products, natural gas liquids, carbon dioxide and chemicals per day, BP America (BP) is the second largest liquids pipeline company in the United States.
With 9,000 miles of pipelines owned and operated by BP or its subsidiaries, affiliates and joint ventures, keeping its drivers safe is critical to the company’s success. Using a Wireless Matrix solution, BP reduced adverse driver behavior by 66%.
BP America
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Berkeley Electric Cooperative began operations in 1940 with 600 customers. Today, with over 80,000 customers and 5,000 miles of line connecting roughly 80 square miles, Berkeley is one of the 25 largest electric cooperatives in the United States. Fleet visibility has become increasingly important to ensuring high service levels and technician safety. Berkeley chose Wireless Matrix to supply that insight into their operations.
Berkeley Electric Cooperative
Electric Cooperative,
Medium Fleet
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Day & Night Power Sweeping (Day & Night) is the premier provider of street sweeping and commercial maintenance servicing in San Diego County. For over 20 years Day & Night’s name has stood for quality and reliability. So when its customers’ expectations began to change, Day & Night went looking for a solution that would provide the service its customers had come to expect and deserve.
Day & Night Power Sweeping
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For Lansing BWL, providing reliable, high-quality utility services at the lowest possible cost came with multiple challenges, including realizing greater productivity without sacrificing operator safety or customer satisfaction. To accomplish more, the company needed greater insight into its operations. It determined that a Mobile Resource Management (MRM) solution could deliver results without sacrificing the qualities that had kept it in business for over a century.
Lansing Board of Water & Light
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Using Milsoft’s Dispatch and Unplugged applications, Mid-South Synergy had control over its outage management challenges. But Mid-South needed real-time information on its service vehicles’ locations in order to reduce outage times. With the addition of Wireless Matrix’s solution, Mid-South Synergy realized better control over both its service needs and its technicians’ locations.
Mid-South Synergy
Founded in 2002, NewWave Communications (NewWave) provides cable TV, internet and phone services to over 117,000 customers across six states. Focusing on tertiary markets, NewWave provides rural towns access to cable products ordinarily not available in smaller communities.
As the company continued to grow its need for operational visibility increased. Using FleetOutlook’s reports and real-time GPS data, NewWave was able to identify inefficient practices and anticipates saving $175,000 during the first year of deployment.
NewWave Communications
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In 2002, TOMRA was having difficulty locating and communicating with their fleet of technicians servicing Reverse Vending Machines (RVMs) throughout North America. As a result, operational costs such as fuel, labor, and maintenance were higher than necessary. With Wireless Matrix, TOMRA now has 100% coverage for two-way communications between dispatchers and technicians, as well as to send and receive vehicle data from their fleet.
Tomra
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While TVEC uses a sophisticated Outage Management System (OMS) to administer their workload, they had trouble viewing their fleet. Locating service vehicles depended on technicians checking in to dispatchers via a Private Radio Network (PRN), and was limited by the availability of coverage. Implementing Wireless Matrix’s solutions allows TVEC more control over their operations, creating new opportunities to increase service levels and customer satisfaction.
Trinity Valley Electric
Electric Cooperative, Enterprise Fleet, Utility
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Vectren was relying on cellular voice and data services to dispatch technicians for service calls. The cellular data solution eventually proved unacceptable because it failed to deliver the coverage, flexibility, and reliability Vectren needed. With the improved communications reliability Vectren receives from Wireless Matrix, they are able to respond more quickly to emergencies, access accurate and timely data to standardize work practices, and serve their customers more effectively.
Vectren
