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Our experience has been unparalleled.
Our experience has been unparalleled ... Our goals of idle time, fuel savings, and generally making our company aware of how to use the system have happened with greater detail and more quickly than we ever thought.
I can see he was late before he even left his house.
I love my tattle tale. That’s what I call her…I let my guys know, ‘Hey, I’m here, I’m watching you. I’m right next to you.’ I had one driver who was always late and would give me excuses. Now I just check the system and I can see he was late before he even left his house. Look at the tattle tale, she isn’t lying.
We’re using the software to help us see where people are driving, how they’re driving.
We have a scorecard we’ve created. We’re using the software to help us see where people are driving, how they’re driving ... to see if we can cut down on the number of miles we drive. As we cut that down, it makes our scorecard better.
It’s worth it.
For a dollar a day to know what’s going on with my truck, my driver, my time - it’s
It’s more than paid for itself in just payroll time.
We can see exactly when they drive up on the job and when they leave the job, and if they leave for lunch we see that.
It’s just what’s needed today.
To do what we do without the system is a little bit like sweeping by hand. It’s just what’s needed today.
The software is extremely user friendly.
We’re able to dispatch our crews pretty efficiently because we can look at it and know exactly where they are.
The equipment is just outstanding.
Wireless Matrix, the equipment and the reliability of it is top notch. We’ve been in service two to three years, and I’ve not had a failed unit yet.
That type of data is invaluable.
Wireless Matrix makes it possible for TOMRA service managers to locate a technician, plot their route, know how fast they’re driving, how much time they’re dedicating to service, and where they’ve stopped along the way. That type of data is invaluable in helping us manage response times and optimize performance.
It was the first user interface...that gave you some good insight into what was going on.
I thought the price point was very competitive for this type of product. But also it was the first user interface, just the web at that time, that gave you some good insight into what was going on. It is easy to use. We could hand it over to a supervisor over in utilities, not exactly a great IT guy, and he could relate to it pretty well.
The slam dunk was the options they bring to the table.
The lure of Wireless Matrix was their ability to integrate seamlessly with our existing Outage Management System. But the slam dunk was the options they bring to the table. Even if I don’t need all their capabilities today, I know they’re there for when I need them in the future.
It allows us to monitor driver performance.
It allows us to monitor driver performance and get a feedback report to the driver, allowing him to improve on his performance. Other things that factor into why we use Wireless Matrix are the customer support we get, the tech support and the sales staff . . . all very good.
It’s making it a lot easier for us to make decisions based on our fleet with proper, accurate information.
There’s all kinds of little tools in Wireless Matrix that really make it easy for fleet managers to stay on top of their fleet and keep costs down . . . It’s making it a lot easier for us to make decisions based on our fleet with proper, accurate information.