Benefits

  • Virtual learning taught by the Wireless Matrix experts.
  • Complimentary online classes from the comfort of your desk - skip the travel and the expense.
  • Collaboration with your peers - learn from those in your industry as well as those from other lines of business.
Customers

Customer Training

Wireless Matrix offers practical training classes to help you get the most out of your fleet management solution. With a focus on our FleetOutlook application, classes are designed to give you useful tips, tricks, how-to's and insightful information that will enable you to leverage FleetOutlook to its fullest potential. Classes provide FleetOutlook users the opportunity to ask questions of one another and learn best practices from peers in the FleetOutlook community.

Classes are developed and taught by the Wireless Matrix Product Team and the Customer Care Team. This winning combination offers you first-hand knowledge from individuals who oversee the product and manage its future roadmap, as well as individuals who are in communication with our customers daily and better understand your business needs.

Register today for one or more of these upcoming complimentary classes. Please note: New users will be required to create a password when registering for a Wireless Matrix event.

Upcoming Sessions

There are no scheduled sessions at this time. Please check back frequently for updates.

Recorded Classes
  • Vehicle Maintenance Module

    Learn how to use FleetOutook to proactively reduce vehicle operating costs and improve vehicle utilization. Keep track of routine maintenance activities such as oil changes, tire rotation and break pad replacement. Wireless Matrix uses three key metrics to keep your vehicles on the road and out of the shop: (1) time duration since last interval, (2) odometer reading and (3) engine hours. You’ll be able to schedule maintenance activities based on predefined criteria and alerts.

  • How to Manage Alerts, Including the NEW Idle Alert

    Learn how to manage by exception using Wireless Matrix’s robust alerting engine. You need real-time information to manage your fleet. To ensure service level agreements. To keep your drivers safe. To manage productivity. You need information when it happens. Not a day later. FleetOutlook provides some of the most powerful alerting capabilities in the industry. From approaching/departing location to long stops, speeding, and the newest idle alert, you’ll have real-time information to manage your fleet.

  • Everything You Ever Wanted to Know About the Wireless Matrix GPS Hardware Suite

    Gain a firm understanding of Wireless Matrix’s complete line of GPS hardware devices including the latest innovations: the Reporter 101 and the Communicator 1000. Wireless Matrix hardware offers real-time broadband, satellite and 802.11 network services that connect your vehicles to your operations. See for yourself the features and functionality of each device and which provides the best communications for your fleet.

  • New! Reports Platform

    Witness the unveiling of Wireless Matrix’s NEW platform for reporting and analytics. Do you have any idea how your fleet vehicles are being operated? Do you lack the visibility you need to better manage your drivers? Check out FleetOutlook’s easy-to-use, flexible reports. In less than five minutes a day, you'll be in the driver’s seat with powerful, real-time data to better manage your fleet. You’ll see which drivers are performing the best and which need coaching or corrective action.

  • Real-time GPS Data Meets In-cab Navigation

    Learn the benefits of combining real-time GPS data with an in-cab navigation device. See first-hand how dispatchers and drivers can seamlessly close the communication gap using two-way messaging, turn-by-turn navigation and simple job assignments.

  • The Next Generation Business Support Network

    Receive an overview of Wireless Matrix’s new Business Support Network. Discover how to manage your FleetOutlook configuration including user roles, vehicle set-up, driver management, group assignments, landmarks and alert notifications.

  • Manage with Key Performance Indicators

    Learn how to define and create key performance indicators in FleetOutlook and how to manage your fleet based on these metrics. See at a glance metrics and learn who your top performers are and who needs coaching or corrective action to improve your bottom line.

  • Manage by Exception

    Learn how to manage your fleet by exception alerts and reporting. Discover how to use FleetOutlook's tools to uncover which of your drivers are idling too long, which are taking two-hour lunches or which are starting from home too late. If you are a manager who doesn't want to get lost in the details, managing your fleet by exception is for you.

  • Manage with Real-time Tracking

    Learn how to track your fleet in real-time using FleetOutlook. Discover how to take advantage of dashboards, alerts, maps, landmarks and reports to know where your vehicles are every minute of the day. With real-time knowledge in-hand, you'll be able to optimize your fleet to increase productivity and cut costs.

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