Knowledge is Power.
You can never be too informed. Customer success stories, detailed product and service information, partner solutions, webinars, white papers, marketing collateral, customer training and an ROI calculator. All at your finger-tips below.
Success Stories
Solutions
Communications Hardware Products
Reporter Group
Communicator Group
Satellite Group
Multi-Mode Group
Webinars
- What’s On Your Wish List?
Feeling overwhelmed trying to manage a mobile workforce that you can’t see? Is a GPS fleet management solution on your holiday wish list? Do you already have a solution in place and find yourself asking, "Holy cow, how can I get value from the technology and services I’ve invested in?" Watch this 30-minute webcast to learn how one of the country’s top pay TV providers is leveraging location-based services across 2,500 mobile technicians. Discover the unique methodology this company undertook to maximize GPS across its entire enterprise. Learn how they applied the analysis to improve schedule performance by one hour/day/tech. Hear how overtime hours were reduced by 50% and fuel expenses by $90/tech/month.
- How to Use Idle Time Metrics to Improve Fleet Performance
Tick Tock Tick Tock. Time is money. And when your fleet vehicles are idling, you’re wasting operational dollars and allowing unnecessary wear and tear on your vehicles. Isn’t it time you do something about it? Watch this 20-minute webcast to discover the pros and cons of three different idle time metrics. Learn how to choose between them to select the best way to improve your fleet’s performance. Raw data without action behind it isn’t worth your time. But data that’s actionable is – act now to get your fleet up and running like clockwork
- Why Budget for a GPS Solution?
A GPS solution is more than just an expense. GPS solutions help
companies better manage their service chain, leading to improved
customer service and reduced operating expenses. This 15-minute
mini-webcast will show you how a GPS solution can help your company
stretch a dollar, and why it's important to budget for a GPS
solution.
- Are you getting the most out of your dollar?
Service Workforce & Fleet Management - Driving Utilization and Location Intelligence
Today’s powerful GPS-based navigation tools may eventually eliminate the age-old dilemma associated with asking a stranger for directions. With the adoption of such tools and the innovations around the uses of location information, best-in-class companies are driving up resource utilization rates and slashing operating costs to the tune of 21% providing a significant return on investment and a clear leadership position. Are you getting the most out of your dollar? Features Aberdeen Group, Integrated Solutions, NewWave Communications and Wireless Matrix.
- How to Overcome the Objection – GPS is “Big Brother”
Oftentimes, companies looking to deploy a fleet management solution struggle to overcome objections raised by their mobile workforce. Concerns surrounding trust, privacy and morale are frequently cited as barriers to on boarding a fleet management solution. Tune in to learn the benefits your mobile workforce can experience from such a solution, from more efficient and automated scheduling to turn-by-turn directions and driver performance rewards.
- Improving Productivity and Profitability through Service Fleet Management
A Roadmap to Best-in-Class Performance
Service organizations are facing increasing cost pressures. From the rising costs of fuel to meeting the demands of service level agreements (SLAs) and tracking mobile assets, you need a strategy to gain visibility and control of your business. Watch this 60-minute webcast and learn how best-in-class companies are improving productivity and profitability through service fleet management. Featuring Aberdeen Group, Integrated Solutions Magazine and Lansing Board of Water & Light.
- Outage Management and Fleet Visibility for Utility Companies
During power failures, utility companies scramble to restore electricity to homes and businesses as quickly as possible. Efficiency, productivity and customer service are key as utility companies strive for the least amount of downtime. Learn how to minimize service disruptions during outages with better coordination of routing, dispatching and real-time fleet locations to increase customer satisfaction. Featuring Milsoft Utility Solutions, MidSouth Synergy and NRECA.
- Get Your Mobile Workers to Their Jobs, On Time, All the Time
Paying mobile workers for overtime hours eats into a company’s bottom line. When managed properly, overtime expenses can be cut or avoided altogether. Overtime management begins first thing in the morning – not at 4:30 in the afternoon. Learn how dispatchers can efficiently manage schedules, on-time arrivals and departures, home-starts and drive time reduction to avoid after hour service calls.
- Stop Wasting Your Budget on Unnecessary Fuel Expenses
You may not have much control over the price at the pump, but you can manage your mobile workers to reduce the amount of fuel consumed in company vehicles. When vehicles speed, fuel is wasted. When vehicles idle, fuel is wasted. With visibility into your drivers’ performance and a little coaching, you may be able to drastically cut your fuel usage. Upon deployment, one company achieved $30,000 in fuel savings in the first quarter alone. Watch this on-demand webcast to gain cost-saving best practices you can put into practice today.
- Managing Your Most Valuable Resource – Your Customer
The most valuable resource your company has isn't your product, service or even employees. It's your customers. Companies often forget about their customers when implementing a GPS solution, and focus solely on improving operational metrics. During this 20-minute webcast you’ll learn three ways you can improve customer service with GPS. Every interaction your employees have is with a current or potential customer, and when your nearest competitor is only a mouse click away, you can't afford to risk your most valuable resource with poor customer service!
White Papers
- Applying Lean Six Sigma To Mobile Operations
Discover how to integrate location-based technologies throughout your business operations, applied using Lean Six Sigma methodologies and tools, to generate double-digit improvements in productivity, cost, quality and customer satisfaction.
- Service Workforce and Fleet Management – Driving Utilization with Location Intelligence
An Aberdeen Group Research Report – May 2009
Today’s powerful GPS-based navigation tools may eventually eliminate the age-old dilemma associated with asking a stranger for directions. While adoption of these tools and innovation around the uses of location information is active in the consumer space, service enterprises have yet to fully leverage the complete benefits afforded by the routing, tracking, navigation and overall resource management capabilities enabled by increased location awareness and intelligence. Firms that have successfully leveraged location data in their enterprises are driving up resource utilization rates and slashing operating costs to the tune of 21%.
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