June 16, 2009

Wireless Matrix Sponsors Aberdeen Group Report on Service Workforce and Fleet Management

Research Shows Leading Firms Almost Two-Thirds Times Likely to Leverage Fleet Management and GPS-Tracking Solutions

Reston, VA - (June 16, 2009) - In an uncertain economy, leading organizations are turning to GPS-enabled service workforce and fleet management solutions to drive efficiencies into their service organizations so as to maintain customer satisfaction levels, drive resource utilization levels while controlling service-related costs. These firms are actively looking to increase visibility into all service resources via GPS, according to a recent research report titled "Service Workforce and Fleet Management: Driving Utilization with Location Intelligence," published by the Aberdeen Group, a Harte-Hanks Company (NYSE: HHS).

"The Aberdeen report is further proof of the value and the rapid return on investment that GPS solutions can offer companies,” said Wireless Matrix President and CEO Richard J. Carlson. “This third-party research confirms that Best-in-Class companies are integrating GPS intelligence with enterprise back-office systems to drive their bottom line business metrics."

Research findings in the Service Workforce and Fleet Management report indicate responding firms have seen the following average improvements in key service performance indicators since the adoption of GPS-enable solutions:

A 25% reduction in idle times
A 32% increase in fleet utilization
A 22% decrease in fuel costs and a 31% drop in daily mileage
A 23% boost in workforce productivity

"Organizations responding to our research indicate that they currently monitor and track the location of 47% of their vehicles," said Sumair Dutta, senior research analyst, Aberdeen Group. "This is up from an average of 35% in 2008, and our respondents indicate further investments in 2010. These trends are indicative of the value offered by GPS-enabled tracking, navigation and routing solutions, such as those offered by Wireless Matrix, in meeting cost containment and customer management pressures faced by today’s service and manufacturing organizations."

A complimentary copy of this report is made available due in part to Wireless Matrix, the lead underwriter. To download a complimentary copy of the report, please visit http://www.aberdeen.com/link/sponsor.asp?spid=30411638&cid=5866.

About Wireless Matrix

Wireless Matrix provides enterprise-class wireless data solutions for business-critical mobile and remote asset operations. The Corporation delivers real-time data services across cellular, satellite and WiFi networks; a variety of modems and hardware platforms; and transportation applications that increase productivity and reduce operating expenses with service fleet operations. Wireless Matrix is headquartered in Reston, VA, and has offices in San Francisco, CA, and Burnaby, British Columbia. For more information visit www.wirelessmatrix.com.

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