FleetOutlook
Integration
Wireless Matrix offers an Open Partner Interface (OPI) for open, scalable and bi-directional data exchange. Our OPI provides automatic vehicle location data to partners and customers, and in turn, receives data and updates from third-party databases via the Internet. This open interface offers our customers one solution through a seamless integration of systems or legacy applications.
Workforce Management Example
Workforce Management (WFM) partners need to know where their mobile assets are located in real-time. Many WFM applications rely on the field technicians calling in or completing an online form to provide location information. Integrating Wireless Matrix's FleetOutlook application with a partner's Workforce Management application offers customers:
- Timely updates of driver and vehicle pairing.
- The locations of all the field technicians with the work orders they have in progress, completed and not started.
- A display of unassigned work orders in conjunction with the current field technicians' locations. Dispatchers can determine the nearest field technician to send to a job.
- Turn-by-turn directions. Some WFM applications have the capability to display turn-by-turn directions to the dispatchers or other PC-based users. They generally rely on an AVL service to provide the actual turn-by-turn directions.
In addition to Workforce Management applications, Wireless Matrix can easily integrate with other solutions that can leverage location-based data, including:
- Billing
- Dispatch
- Fleet
- Safety
- Leak Management
- Human Resources
Ready to increase your productivity and decrease your operating costs? Contact us today.
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