Solutions

Milsoft

“Throughout the entire electrical utility industry, the focus on improving everyday crew efficiencies and enhancing outage recovery times by use of AVL technology and mobile resource management systems is a growing demand. As we develop and enhance our products to meet these needs for our customers, we’re growing and strengthening our working relationships with world class companies like Wireless Matrix. We at Milsoft have just scratched the surface of the potential of Wireless Matrix’s hardware and software solutions. It’s great to have Wireless Matrix as a part of our evolving technology road map as both companies work together to provide superior mobile solution products to electrical utilities across the country.”

Luis Malave, CTO, Milsoft Utility Solutions

Milsoft’s DisSPatch is a complete Outage Management System that provides for quick and efficient management of outages on an electrical distribution system.

DisSPatch processes information from customers, crews and devices to locate and predict problem areas. It helps system operators, dispatchers and supervisory staff effectively deal with any level of system outage, from the routine transformer outage to emergency storm situations where a significant portion of your customers are without power.

In addition, Milsoft’s Unplugged allows field personnel to carry a copy of their Milsoft circuit model wherever they go. No piles of paper, no hunting for blowups and no importing or exporting of data. With the click of a button, technicians can synchronize their model and billing data, then disconnect from the server and go. Using Unplugged, users can display detailed engineering data as well as customer billing data without the need for a network connection.

Milsoft and Wireless Matrix partnered to provide customers with real-time location of fleet vehicles in order to enhance Milsoft’s Outage Management System. Once an outage occurs, a dispatcher finds the troubled location within Milsoft’s OMS. On the same screen, the dispatcher then discovers which truck is closest to that particular location.

This interface specification has been approved by MultiSpeak to allow an easy-to-manage, feature-rich exchange of information between Outage Management Systems and Workforce Management applications.

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